Library FAQs
Frequently Asked Questions
Yes, as long as they are $5.00 or over. You will need to log in to your account with your library card and PIN. If you have any questions or concerns about your fines or fees, please contact Pam Garcia at 920-324-7925 or pgarcia@monarchlibraries.org.
Yes. The library has a copy machine that also has scanning capabilities. Please bring in a flash drive to save your scanned document. If you do not have a flash drive, you can use a library flash drive within the building. Library staff can assist you with scanning. There is no charge to scan a document.
In general, children can be left unattended in the library if they are able to follow the library code of conduct. If children want to use library computers, their parent or legal guardian needs to give permission for computer use. To give permission, parents must come into the library and complete a form. Our wireless Internet is open access, so if children come into the library with a wireless device, they will be able to access the Internet while at the library without any restrictions.
Yes, we have 12 computers for regular patrons and visiting guests. These computers are Internet accessible and also have Microsoft Office software on them. You can also print in black/white for $.10 a page and $.50 for color. The library only accepts cash or check as payment methods. If you have a library card, you can use your library barcode and PIN to log in. If you are a temporary visitor or do not have a library card, you can ask for a guest pass at the circulation desk. Upon login, you will automatically be given 1 hour. If you need more time, the reservation software will offer you extra time, or you can ask for extra time at the circulation desk. Computer use is free. Users are expected to follow the library's Internet Use Policy while using library computers.
Yes. We have free wireless Internet access with no password. Simply click on Waupun Public Library in your list of available networks. For information on printing from our wireless network, please visit our Wireless Printing page.
We do not automatically keep a record of what you've read. If you are interested in keeping a record for your own use, let us know and we can turn this feature on for you. When this is turned on, you can access a list of items you have checked out from your online account. The list begins on the date you turn the feature on. Library staff can also access your list from the staff side.
The Waupun Public Library will send faxes at a cost of $1.00 for the first page and $.25 each additional page. We do not receive faxes for patrons Due to various factors, staff will not send a fax of 12 pages or more within 30 minutes of closing. Faxes take an average of 2 minutes per page to send.
Faxes can only be sent single-sided. Any double-sided documents will need to have the second side copied, which will cost $.10 per copy. Additionally, fax page size will need to be the standard 8.5 x 11 or smaller; larger documents will need to be copied at $.10 per page to adhere to this sizing. Pages that are extremely wrinkled, thin or otherwise deemed unlikely to send will also require copying at $.10 per page.
The Waupun Public Library only accepts cash or check as payment methods.
Unfortunately, we do not. Banks, insurance companies and lawyers in the area offer these services.
Yes. We order tax forms from the state and federal taxing agencies as soon as orders are being received. We are only offered the main tax forms, so those are the only ones we will be able to have paper copies for. We receive tax forms whenever legislation on them has been finalized and printing has completed. Sometimes we do not receive them until February. We can re-order forms as supplies deplete until around the end of March. We keep forms out until supplies last, or late April.
If we do not have a tax form you need, we can assist you with printing from the appropriate website. We cannot, however, instruct you on which forms you need for filing, nor can we assist with any other tax advice. Cost is $.10 per page. The library only accepts cash and check as payment methods.
There are several ways you can renew your materials:
1. Log on to your account using the Monarch Catalog. There is a renew feature within your account.
2. Download the Monarch2Go app for mobile devices. This is a free app from your device's app store. Log on to your account in the app; there is a renew feature within the app.
3. Call us at 920-324-7925 during open hours (Monday-Thursday 9am-8pm; Friday & Saturday 9am-4:30pm; closed Sundays).
4. Email us at wpl@monarchlibraries.org. (NOTE: This account may not be monitored daily.)
5. Visit the library with or without your material.
Please note: If an item has a hold on it, you will not be able to renew it. Two renewals is the normal limit; you will need to talk to library staff or bring the item in to inquire about further renewals in special circumstances.
For individuals 16 and over, bring in a picture ID with current address; if your picture ID does not have your current address, you will need to also bring in proof of address (examples include a piece of mail or a rental agreement).
Kids must be at least 5 years old to get a library card. A parent or legal guardian must come in with a child aged 5-15. The parent must present a picture ID and proof of address.
There is no charge for your first library card; there is a $1.00 replacement charge for a lost card.
Please visit the following site on our page: Meeting Rooms.
When the Waupun Public Library is hiring, you will see a "Job Opportunities" link in the left navigation bar. This link will take you to openings at the library.
The library only accepts applications/resumes when there is an active, open position available.
Please inform us right away so we can put a note on your card to prevent unauthorized individuals from using it. A replacement library card costs $1.00. Please bring in a picture ID if you need a replacement library card.
Please visit the following page on our website: Copies.